500 Error

The HTTP status code 500 is a generic error response. It means that the server encountered an unexpected condition that prevented it from fulfilling the request. Check your PHP VersionWe recommend using PHP 8.0 or higher If you are using NGINX ServerCheck whether you have configured Nginx specific rewrite rules correctlyReference Check System requirementsCheck whether […]

404 Error

Error 404 usually appears when the browser is attempting to reach a file or a page that is not there. If you are using Apache/LiteSpeedCheck whether you have uploaded the .htaccess file [Check the Zip file downloaded from Codecanyon] If you are using NGINX/Windows ServerCheck whether you have setup Nginx specific rewrite rules or uploaded […]

E-mails are not delivered

When an email is not delivered to a recipient, several reasons could be the cause. Enable SMTP AuthenticationClick on Menu > Select Settings > Select Email Settings Check the SMTP Credentials you have provided Click on Menu > Select Settings > Select Email Settings Check with a different SMTP protocol & Port For eg : […]

Unable to Login or Forgot Password

In case you have forgotten your password or if you are unable to login to admin account : Download force_login.zip file Decompress force_login.zip file Login to your hosting panel or FTP Go to pages folder [Grupo] Upload force_login.php file Visit yourgrupowebaddress/force_login/ via your browser You will be auto logged in to your Admin Account Important […]